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Yes, all our veterinarians are licensed professionals with extensive experience in pet care.

You can reach our customer support team through the "Contact Us" section on our website or by WhatsApp +65-88540207.

To book a service, simply visit our website and navigate to the service you need. Click on the "Book Now" button, and follow the on-screen instructions to schedule your appointment.

Our service providers follow strict safety protocols to ensure your pet's well-being. We can provide more details upon request.

Yes, we have a cancellation policy in place. Please refer to our Terms and Conditions for details on our cancellation and rescheduling policy.

We offer a range of pet services, including veterinary care, home consultations, house pet sitting, and dog walking.

No, we are not equipped for emergency cases. Please contact any of the following emergency clinic below. Advanced VetCare Veterinary Centre (Bedok) 18 Jln Pari Burong Singapore 488684 6636 1788 Beecroft Animal Specialist & Emergency Hospital 991E Alexandra Rd, #01-27, Singapore 119973 6996 1812 VES Hospital @ Whitley 232 Whitley Road Singapore 297824 Westside Emergency Vet 41 Eng Kong Terrace Singapore 599013 6463 7228

We accept online payments through secure payment gateways. You can pay using credit/debit cards or other accepted payment methods.

You'll need to provide basic information about your pet, your contact details, preferred date and time for the appointment, and any specific concerns or requirements you have.

Absolutely. Our team consists of AVS-licensed and experienced veterinarians who prioritize the health and well-being of your pet.

We offer a range of vaccinations to cover essential preventive care for your pet. For canines core vaccine, we are using Recombitek c6/cv. For detailed information about the vaccine: https://www.drugs.com/vet/recombitek-c6-cv.html For felines core vaccine, we are using Purevax feline 4. For detailed information about the vaccine: https://www.drugs.com/vet/purevax-feline-4.html

 For rabies vaccine, we are using RABISIN Rabies vaccine. For detailed information about the vaccine: https://www.boehringer-ingelheim.com/animal-health/companion-animals-products/rabisin-imrab For kennel cough vaccine, we are using Vanguard Rapid Resp 3. For detailed information about the vaccine: https://www.zoetisus.com/products/dogs/vanguard/vanguard-rapid-resp-3

Absolutely. Even if your pet has not been vaccinated before, it's never too late to start. Schedule a visit with our veterinarian team to create a personalized vaccination plan based on your pet's age, health, and potential exposure to diseases.

The essential vaccines for your pet may include core vaccines recommended for all pets, as well as non-core vaccines based on their lifestyle and potential risk factors. Your veterinarian will assess your pet's needs and provide a tailored vaccination plan.

Certainly. We provide a detailed aftercare sheet with instructions for post-vaccination care. It will be sent to you digitally after the appointment.

While rare, if your pet shows any adverse reactions, contact our team immediately. We are available to address any concerns and provide guidance.

Before vaccinations, share your pet's health history, any existing medical conditions, and details of their living environment with your veterinarian. Open communication helps your veterinarian create a customized vaccination plan for your pet.

Yes, your pet can receive vaccinations at a vet clinic if you prefer. Your veterinarian can guide you on the most convenient option for you and your pet, whether it's at-home vaccinations or a clinic visit.

Our groomer will bring all the necessary grooming equipment. All we need from you would be: Preferably a room for the grooming session to minimise fur from flying everywhere. If not a space 1.5m x 1.5m for our groomer to work in. An accessible electrical power socket for blow drying A clean towel to dry your cat after their bath

Please inform the groomer if your dog has any medical condition, illnesses, injury/wounds, parasites/fleas, on any medication, and if they have any aggressive/unpredictable tendencies.

It depends on your cat’s temperament, condition of fur, and complexity of the haircut. Basic Grooming typically takes 1-1.5 hours, while Full Grooming could take 2-2.5 hours.

We operate from Monday to Sunday, 9am to 6pm (last time slot is 4:30pm).

We highly recommend grooming your cat every 4-6 weeks. However, it also varies amongst different cats as they all have different needs. Our groomers will be more than happy to advise you on this matter.

We highly advise treating any parasite and fungal issues prior to your cat's grooming appointment. Please notify us before booking your cat’s grooming session so we can accommodate your pet's specific needs. Additionally, our veterinary team in Pawkit can offer at-home vet care services to assist you with the treatment, ensuring that your cat is healthy and comfortable before their grooming session.

Most definitely! One of the purposes for at-home grooming is so that you can watch your cat being groomed and have peace of mind. However, if your cat starts to get distracted by your presence, we will advise you to stand further away, out of their field of vision. Our priority is to ensure a stress-free and comfortable grooming experience for your cat, and we will always communicate with you to make sure you are comfortable with the process.

We highly encourage making a booking as soon as possible so that you can get your preferred date and time slot.

Yes, we certainly can. Our groomers at Pawkit understand the unique needs of senior cats and will take extra precautions to ensure a gentle and stress-free grooming session. We will be mindful of your cat's comfort levels and only groom as much as they are able to tolerate. Our goal is to provide a positive and comfortable experience for your senior cat while addressing their grooming needs.

All payments are to be made before your cat’s grooming session.

Please WhatsApp or email us at least 24 hours before your appointment to reschedule.

A confirmation text/email will be sent to you. Do ensure your contact details are correct before confirming the booking.

Before booking and confirming your appointment, it is important to have a chat with us about your cat’s history of aggression. By discussing your cat's behavior with us, we will be able to advise you further and determine the best approach for grooming your cat. We may recommend certain techniques or accommodations to ensure a safe and stress-free grooming experience for your pet. Additionally, if during the grooming session, your cat’s aggression goes beyond our control, we might need to halt the entire grooming session to prevent any injury to our groomers or your cat. Our primary concern is the safety and well-being of your pet and our staffs. We appreciate your understanding and cooperation in these situations, and we will work with you to find a solution that meets your pet's grooming needs.

A confirmation text/email will be sent to you. Do ensure your contact details are correct before confirming the booking.

Before booking and confirming your appointment, it is important to have a chat with us about your dog’s history of aggression. By discussing your dog's behavior with us, we will be able to advise you further and determine the best approach for grooming your dog. We may recommend certain techniques or accommodations to ensure a safe and stress-free grooming experience for your pet. Additionally, if during the grooming session, your dog’s aggression goes beyond our control, we might need to halt the entire grooming session to prevent any injury to our groomers or your dog. Our primary concern is the safety and well-being of your pet and our staffs. We appreciate your understanding and cooperation in these situations, and we will work with you to find a solution that meets your pet's grooming needs.

We highly advise treating any parasite and fungal issues prior to your dog's grooming appointment. Please notify us before booking your dog’s grooming session so we can accommodate your pet's specific needs. Additionally, our veterinary team in Pawkit can offer at-home vet care services to assist you with the treatment, ensuring that your dog is healthy and comfortable before their grooming session.

We highly encourage making a booking as soon as possible so that you can get your preferred date and time slot.

Please WhatsApp or email us at least 24 hours before your appointment to reschedule.

For long-haired breeds, we highly recommend doing Full Grooming every 1-3 months and Basic Grooming every month. For short-haired breeds, Basic Grooming once a month would be ideal. However, it also varies amongst different dogs as they all have different needs. Our groomers will be more than happy to advise you on this matter.

Most definitely! One of the purposes for at-home grooming is so that you can watch your dog being groomed and have peace of mind. However, if your dog starts to get distracted by your presence, we will advise you to stand further away, out of their field of vision. Our priority is to ensure a stress-free and comfortable grooming experience for your dog, and we will always communicate with you to make sure you are comfortable with the process.

It depends on your dog’s temperament, condition of fur, and complexity of the haircut. Basic Grooming typically takes 1-1.5 hours, while Full Grooming could take 2-2.5 hours.

All payments are to be made before your pet’s grooming session.

Yes, we certainly can. Our groomers at Pawkit understand the unique needs of senior dogs and will take extra precautions to ensure a gentle and stress-free grooming session. We will be mindful of your dog's comfort levels and only groom as much as they are able to tolerate. Our goal is to provide a positive and comfortable experience for your senior dog while addressing their grooming needs.

We operate from Monday to Sunday, 9am to 6pm (last time slot is 4:30pm).

Please inform us during booking if your dog has any medical condition, illnesses, injury/wounds, parasites/fleas, on any medication, and if they have any aggressive/anxiety/unpredictable tendencies. This allows our team to be well-informed ahead of the appointment and match you with the most suitable groomer, so to provide the best care for your dog.

It largely depends on the symptoms, potential causes, and the necessary treatment for your pet's ailments. The use of a teleconsultation service should not diminish the level of care your pet receives; rather, it should serve as a proactive and awareness tool. While many clients utilize teleconsultations for minor issues that can be resolved with over-the-counter medication and lifestyle/dietary changes, there are cases that demand an in-clinic visit for more thorough diagnostics, such as blood tests, X-rays, and physical examinations. We recommend utilizing the teleconsultation service as a proactive measure and an awareness tool.

Are you passionate about animal health and welfare, possess strong nursing skills, and have a compassionate approach to caring for pets? We want you to join Pawkit’s team of Freelance Vet Nurses! At work, you will : Provide expert nursing care for pets in need, including administering medicine, dressing wounds, monitoring vital signs, and providing post-operative care. Ensure pets in your care are fed, and cared for based on instructions left by their owners Attend client meet and greets, perform house visits and discuss tailored care arrangements for pets Educate pet owners on proper pet care techniques, medical administration, and post-treatment instructions to promote pet health and well-being. Keep connected with clients through digital messaging platforms like WhatsApp, ensuring efficient communication and updates. Monitor pet behaviour and physical condition, identifying any signs of illnesses or discomfort and alerting veterinarians or pet owners as necessary Manage appointments and travel to pet owners’ homes. Your skills should include : Firm understanding of pet behaviour Basic pet grooming, first-aid and the ability to respond calmly in emergency situations Confidence in handling different types of pets, of various temperaments Administering oral medication, subcutaneous fluids We want you for this role if : You are dependable, reliable and responsive You have a basic to intermediate understanding of pet care and pet behaviour You possess a strong love for pets of all ages and personalities You are meticulous in your work, keen in your observations and enjoy being on your feet Good communication and interpersonal skills. You are quick on your feet and able to handle any emergencies

We are seeking passionate and experienced pet groomers to join our team on a freelance basis. If you have a deep understanding of various pet breeds, their grooming needs, and possess exceptional grooming skills, you would definitely be a great fit! At work, you will : Provide professional low stress grooming services to our clients' pets according to their specific requirements and preferences. Perform grooming tasks with precision and care. Handle pets with patience, kindness, and empathy, ensuring their comfort and safety throughout the grooming process. Inspect pets for external signs of infection, parasites, injury and/or disease Maintain an exceptional standard of proper sanitization of grooming tools and equipment. Advise pet owners on how they can improve the quality of care for their pets Your skills should include: A love of pets ranks among the top qualities we require for the people we select to grow our team. You must be exceptionally passionate about caring for pets, be unafraid to place their safety before yours, and remain committed to their well-being and care. Prior working experience in pet grooming Proven experience as a pet groomer, with a portfolio showcasing your grooming skills and techniques. In-depth knowledge of different pet breeds, their grooming requirements, and common health issues. Proficiency in handling grooming tools and equipment safely and effectively. Excellent communication and customer service skills, with the ability to interact professionally with pet owners. Passion for working with animals and a genuine desire to ensure their well-being and happiness. We want you for this role if : You are confident in grooming companion animals and wish to hone your skills You have a basic to intermediate understanding of pet care and behaviour You possess a great passion and love for pets of all ages and temperaments You are patient, firm, and detail-oriented You possess good communication and interpersonal skills Certification or formal training in pet grooming from a recognized institution. Previous experience working in a pet care facility, grooming salon, or veterinary clinic.

Pawkit takes a 25% commission of total pricing per grooming appointment. Groomers will receive the remaining 75%, and will be paid on the 15th and last day of the month. Scenario: Rate: $120 per full grooming for a 5kg dog Appointments per Day: 2 Work Days per Week: 5 Weekly Earnings Calculation: 1. Daily Earnings: Total earnings per day: $120 x 2 = $240 Groomer's take-home (75%): $240 x 0.75 = $180 2. Weekly Earnings: Earnings per week (5 days): $180 x 5 = $900 3. Monthly Earnings Calculation (assuming 4 weeks in a month): Monthly earnings: $900 x 4 = $3,600 Therefore, a Pawkit groomer working 5 days a week, with 2 full grooming appointments per day at $120 each, would take home approximately $3,600 per month. This flexibility allows you to determine your earnings and workload as a groomer.

Service Manuals: Comprehensive guides covering all aspects of grooming services provided by Pawkit. Detailed instructions and standard operating procedures (SOPs) for various grooming tasks. Regularly updated to reflect the latest industry practices and Pawkit's grooming standards. In-House Training: Structured training programs for all new groomers to ensure high-quality service delivery. Continuous education and skill development opportunities for existing groomers. Training sessions conducted by experienced professionals to enhance grooming techniques and customer service skills. Vet Support for Pets with Medical Needs: Access to qualified veterinarians for pets requiring medical attention during grooming sessions. Customer Support with Detailed Pet Information: Personalized grooming services tailored to each pet's unique needs, based on detailed information provided by customers. Thorough records of pet grooming preferences, medical history, and special requirements to ensure consistent and attentive care. Dedicated customer support team available to address any concerns or special requests from pet owners. Emergency Support: 24/7 helpline for urgent grooming-related issues and emergencies. Rapid response team available to handle critical situations and provide immediate assistance. Coordination with local emergency veterinary services for severe cases during grooming sessions.

1. Internal Assessment We will contact you within 14 working days of submission. If we need any additional supporting documents, we will reach out. If your application is rejected, we will explain the reasons. 2. Grooming Trial (if necessary) This is a tailored approach based on the information you submitted in your application. The trial will take about 1 hour. Once the grooming trial is completed and you have passed the assessment, we will proceed to our onboarding session. 3. Onboarding Session The onboarding session will take about 30 minutes. It will cover the details of house call grooming processes. We will also address any questions or concerns you may have. Please note that the grooming trial and onboarding session will be held on the same day.

Transport is not provided as we ensure groomers receive job requests within their area of interest for maximum efficiency. Grooming equipment is not provided by us, however, groomers may purchase from us any equipment they are short of.

To apply to become a grooming service provider at Pawkit, you can submit your application here. Please ensure that you provide all required information, as we will assess your application once all necessary details are received. You will be notified of your application’s outcome, and if successful, we will guide you through the next steps in joining our team. Thank you for your interest in being a part of the Pawkit family!

Of course! However, do check on the terms of your employment contract with your current employer. Make sure to review your contract for any non-compete or exclusivity clauses that might affect your ability to work with us. As this is a freelance position with no contractual obligations, we hold no accountability for any employment clauses you may have with your current employer. It's always a good idea to discuss this with your employer to ensure there are no conflicts.

Yes. At Pawkit, we understand the importance of ensuring our groomers are well-prepared and supported when providing housecall grooming services. During the onboarding process, you will receive a brief training session that covers what to expect during a housecall, including best practices for ensuring the comfort and safety of the pet. In addition to this, we provide shadow training, pairing you 1-on-1 with an experienced housecall groomer for hands-on guidance. We believe in the value of practical, on-the-job training to ensure our groomers are equipped to provide the highest quality of service. Our goal is to ensure that you feel confident and supported throughout the process, so you can deliver the best possible grooming experience for all beloved pets.